Delivery
UK delivery is free and tracked on every order.
Orders are usually processed within 1–2 working days and arrive within 3–8 working days of being placed. Once your order has shipped, we'll email you a tracking link.
Changing your mind
You can cancel your order for any reason within 14 days of receiving it. Contact us through our contact page with your order number and we'll send you instructions for returning the item.
Items should be returned unworn and in their original condition. Once we've received your return, we'll refund you to your original payment method within 14 days.
Faulty or damaged items
If your pendant arrives damaged or develops a fault, please get in touch with your order number and a photo and we'll put it right with a replacement or a full refund. This doesn't affect your statutory rights.